Whole Person Care

Amerigroup believes in a whole person approach that connects members to the services and supports they need for physical health, mental health, and substance use. Across every department, our employees go above and beyond to truly understand members’ needs, preferences, and goals so that we can provide real solutions. Our comprehensive care approach is more than just health care. We holistically address members’ psychosocial needs and goals for housing, education/employment, transportation, and meaningful participation in the community so that they can live their best lives.

Meeting Each Member’s Unique Needs

Addressing the needs and preferences of each member is at the heart of what we do every day. We have invested the time and resources necessary to fully understand and serve nearly 6.4 million members in state-sponsored programs across the country. We combine our team’s knowledge, experience, and passion to learn about our members’ unique challenges and priorities and create tailored solutions.

We have programs and systems in place to address the needs of all members, including children, youth, and young adults in foster care; those who have needs related to mental health and substance abuse disorders; and people who need long-term services and supports.

Connecting Members to Preventive Care

Wellness, early detection, and prevention are all critical components of an effective health care delivery system. We offer members and their families an array of programs, resources, and services designed to help them eat right, stay active, quit tobacco use, and visit their doctor regularly. Through proactive and creative solutions, we meet members where they are. We provide members access to preventive health care services in community settings such as schools, community centers, clinics, faith-based programs, and mobile clinics.

Helping Members and Families Make Healthy Choices

Our commitment to the health and well-being of our members is unwavering. Through our local, delivery models, Amerigroup reinvests in communities to reduce gaps in care and services, address chronic health conditions, and promote wellness. We provide members and their families with tools, knowledge, and self-care techniques to help them achieve lifelong health. In collaboration with each member, his or her family, and provider; we develop an integrated care plan that serves as a roadmap to improving health, wellness, and quality of life.

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I am very thankful that my family can get the help they need to keep them healthy. We all greatly appreciate what Amerigroup does for us and are glad to be a part of the Amerigroup family. — Megan