Welcome, New Member!

Welcome, New Amerigroup Member!

We're happy you’re here. We know that new Amerigroup members have questions. We’re here to help you make the most of your benefits. The following tips will help you get started with your new health plan.

Look for Your Member ID Card


You should have received your Amerigroup member ID card in the mail. You’ll use it when you visit the doctor, or--if you have coverage--for prescriptions.


Has it been more than two weeks since you enrolled and you haven’t received your ID card? 

If so, call Customer Service:

Create Your Online Account


By creating your secure member account, you can:


  • Change your primary care provider (PCP).
  • View or print your member ID card.
  • Send a private message to Customer Service.
  • Take a health risk assessment.
  • Learn more about your health plan benefits.


To create your account, you’ll just need your member ID number (shown on your ID card), your birth date, and your ZIP code.


Create Your Account 



For Medicaid or Other State-Sponsored Program Members


Navigate to your state’s Medicaid page. Then register for an account!

Access Your Account Using the Mobile App


With the mobile app, you can access your account wherever you are, access your ID card and manage your health plan. Available for iOS and Android.


Make an Appointment with Your PCP


Your main doctor is called a primary care provider, or PCP. Your PCP is listed on your ID card and in your online account. 


We recommend making an appointment with your PCP as soon as you can. Scheduling a checkup now will help your PCP learn about your medical history and your current health before any issues occur.


For help making an appointment with your PCP, please contact Customer Service.

If so, call Customer Service:

Change Your PCP


You can change your PCP through your online account. Or, if you prefer, call Member Services for help.


If so, call Customer Service: