Compliance and Ethics at Amerigroup
Every Associate, Every Decision, Every Day.
We maintain a robust compliance and ethics program consistent with recommendations set forth by the U.S. Department of Health and Human Services. Our program seeks to prevent, detect, and effectively address and resolve potential violations of law, regulation, or company policy, and is evaluated and updated on a routine basis.
The Board of Directors, through its Audit Committee, as well as senior management – including the company’s President and Medicaid Executive Compliance Committee – oversees the company’s national compliance and ethics program. This program includes Standards of Ethical Business Conduct to which all associates must attest, as well as related policies and procedures and various educational communications.
We provide a number of ways for associates to report potential violations of law, regulation or company policy. In reporting these potential violations, an associate may remain anonymous if he/she wants to do so. No associate can be retaliated against for making a good faith report. We hold ourselves accountable for responding promptly and appropriately to reports of potential violations.
Our compliance and ethics program is an integral part of our company purpose, vision and values and our commitment to open and transparent operations.
To report compliance or ethics concerns, including possible fraud, waste, or abuse, or to ask ethics or compliance-related questions:
Associates and Vendors
Ethics and Compliance HelpLine
Ethics and Compliance Officer
PO Box 791
Indianapolis, IN 46206
Medicaid Members and Providers
Georgia Dodds Foley
Medicaid Compliance Officer and Beneficiary Rights Ombudsman
1-877-660-7890 or 1-800-374-3631 ext. 34925 (TTY 1-800-855-2880)
For anonymous web submissions, visit www.amerigroup.silentwhistle.com